Contact Us

Got a question about one of the casinos we've reviewed, spotted something that needs updating, or just want to flag a new site for us to look at? This page explains how to reach Non Gamstop Casinos and what we're able to help with.

What we can help with

Non Gamstop Casinos is an independent research and comparison resource covering casinos not on GAMSTOP. We're not a casino ourselves, so there are limits to what we can do, but we're glad to help with:

• Questions about how we researched and ranked the operators on our Non Gamstop Casinos UK 2026 page
• Corrections — if a bonus term, licence detail or feature has changed since we last checked, let us know and we'll review it
• Suggestions for new non Gamstop casinos or betting sites we haven't covered yet
• General feedback on the site, its content or how easy it is to use
• Queries about our editorial process, affiliate relationships or how ratings are compiled

For anything involving your own account, a deposit, a withdrawal, or a dispute over a bonus, that has to go through the casino operator directly rather than through us — we don't hold player funds or manage accounts on any brand's behalf.

Before you get in touch

A few things are often quicker to check yourself first:

1. If your question is about whether a specific site is genuinely operating outside GAMSTOP, or how the exclusion scheme works in general, our main guide covers this in detail
2. If you're concerned about your own gambling habits or thinking about self-exclusion, our Responsible Gambling page has practical guidance and support options
3. If you want to know how we source, verify and update information on this site, see our About Us page
4. For questions about how content on this site is licensed for use or reproduced, our Terms and Conditions page sets out the rules

A note on what we won't do

We can't process withdrawals, verify your identity with an operator, resolve a bonus dispute on your behalf, or guarantee that any casino we list will accept players from every region or circumstance. Casinos not on GAMSTOP operate under licences issued outside the UK, most commonly from jurisdictions such as Curaçao, and each sets its own account terms, verification steps and payment rules. If a problem arises with your account, the operator's own support team is always the first and fastest port of call.

Response times and what to expect

We read every message that comes in, though as an independent review site rather than a casino support desk, we can't promise instant replies. Corrections and factual flags are generally the quickest to action, since they feed directly into keeping our reviews accurate. General feedback and casino suggestions may take a little longer to work through, particularly if we need to research a new operator properly before adding it to our comparisons.

Keeping our reviews honest

Part of the reason contact matters to us is that our reviews are only useful if they stay accurate. Bonus terms, wagering conditions and even licensing details can change without much notice, and reader tip-offs are one of the ways we catch that. If you've played at any of the sites we cover — Betmica, Kikibet, Betninja, WinnerIsland, Zombillion or others in our rankings — and something doesn't match what we've published, telling us helps every reader after you.

Remember that gambling should always be for over-18s only, and any offer mentioned on this site carries its own terms, minimum deposit and wagering conditions set by the operator, not by us.